We strive to ensure customer satisfaction. However, we have specific policies for cancellations and refunds:

  • Digital Products: Due to the nature of digital goods, all sales are final. Refunds will not be issued for downloaded products.
  • Services: If you cancel a service before work has begun, you may be eligible for a partial refund. Once work has started, refunds will be granted at our discretion.
  • Merchandise: Refunds or exchanges are allowed only for defective or incorrect items. Customers must notify us within 7 days of receiving the product.
  • If you have any issues with your order, please contact our support team at support@daarzy.com.